Reporting to the Customer Experience Manager, the Customer Experience Advocate is responsible for providing top tier service to every single customer who contacts Peet’s. Customer Experience Advocates are responsible for providing superior service and product knowledge to our ecommerce and Home Delivery customers. In addition, they provide customer service support to our Retail, Grocery and Licensed Partner consumers via phone, email, webchat and social media channels. The Customer Experience Advocate - Seasonal is a seasonal, FULL TIME non-exempt position.
Peet’s is proud to be an Equal Opportunity Employer
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