• Network Architect

    Job Locations US-CA-Emeryville
    Requisition ID
    2018-4294
    Job Industry
    Information Technology
  • Overview

    The Network Architect's primary responsibility is to manage all aspects of computer and network systems to ensure a stable, secure, and efficient computer network. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links in our entperise, retail, manufacturing, and cloud-based environments. This position is expected to provide advanced technical support for issues that are escalated from the network and systems team and is the top escalation point for all critical network related issues; training, mentoring and knowledge transfers to other network team members are also expected. 

     

    Responsibilities

    • Ensures the stable, secure and cost effective operation of the organization’s IT infrastructure.
    • Provides day-to-day operational network engineering support 
    • Maintain and upgrade the network infrastructure in physical, virtual, and cloud environments.
    • Monitor and respond to support ticketing systems and monitoring/alerting systems 
    • Participate in ad hoc issues and incident response 
    • Provide support and collaborate on network design and implementations 
    • Ensure network configuration and compliance standards are adhered to, and develop appropriate standards when incomplete, or out of date 
    • Support and collaborate on the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of network infrastructure systems and solutions 
    • Leads application issue resolution and change management 
    • Documents/diagrams functional and technical process flows to ensure optimization and synchronization of systems, including identifying/advising on best applications for specific business processes, including cloud-based systems, intranet 
    • Ensures information security protocols and practices are in place to protect unauthorized access and use of corporate data. 
    • Perform system installation, integration, validation 
    • Develop, revise and review SOPs, qualification/validation protocols and reports with ongoing awareness to changes in business or regulatory 
    • Document incidents and problems and corresponding solutions 
    • Provides input and manages short and long term projects designed to meet business requirements for infrastructure functionality, performance, availability, cost and business continuity needs while taking into account business direction and growth strategies. 
    • Assists the Director of Network Infrastructure and Security and team with the design, and ensuring compliance to, infrastructure related IT governance, Legal and Regulatory required policies and procedures, such as access management and change management
    • Implements strategy and standards and ensure compliance and accuracy for assigned technical baselines, including cloud architectures, server technologies, and communication technologies, LANs, WANs, Internet, Intranet, security, wireless implementations and any devices connecting to, or containing Peet’s data or systems. 
    • Implements short and long term strategic plans to ensure infrastructure capacity meets existing and future requirements.
    • Ensures effective implementation of hardware, software and communication standards in conjunction with owners and stakeholders. 
    • Implements testing methodologies for infrastructure performance and security.  
    • Creates and ensures work flow and systems applications in a clear, concise manner.  
    • Manages budgets and operational costs; assists with near and long-term financial forecasts for expanded functionality/user base. 
    • Establish and maintain regular written and in-person communications with IT leadership, stakeholders, department heads, and end users regarding pertinent infrastructure activities. 
    • Interacts and negotiates with vendors and contractors to secure infrastructure-specific products and services. 
    • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. 
    • Provide support after-hours as needed. 

    Qualifications

    The candidate must have a strong specialized skillset for: 

    • Analyze business requirements to develop technical network solutions and technology roadmap. 
    • Comfortable documenting and explaining network topologies, understand and diagram existing network diagram, explain and plan for future growth. 
    • Ability to engineer, build, and test networks for optimum throughput and reliability. Including security, bandwidth management and capacity planning. 
    • Experience maintaining an enterprise-level infrastructure, including fiber optic and wireless technologies. 
    • Understanding and implementation of network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication and authorization technology. 
    • Develop fault isolation, service recovery, incident analysis procedures, including backup, failover and redundancy contingencies. 
    • Design and implement network capacity, failure, and intrusion monitoring software systems.
    • Expert with 802.1q VLANs and working within industry best practices. 
    • Evaluate and recommend network technology solutions from multiple vendors. 
    • Hands-on technical experience working with VPN technologies for remote access clients, and remote facilities. 
    • Expert understanding of firewall configuration and maintenance. 
    • Expert with configuration, installation, troubleshooting, and supporting of networking equipment Should be able demonstrate hands on skills: 
      • IP routing protocols including RIP, BGP, OSPF, IP Multicast, MPLS 
      • IPv4 knowledge required and IPv6 knowledge a plus 
      • IP fundamentals including packet level analysis 
      • Network infrastructure including LAN, WAN, SD-WAN, routing, switching, load-balancing, security. 
      • Network VPN protocols GRE, IPSEC, SSL, L2TP, PPTP, SSTP 
      • Telephony including PSTN, voice and video over IP. 
      • Network applications including VoIP, video, encryption, content delivery. 
      • Network security including firewalls, proxies, ACL, IPSec, SSL/TLS, IPS/IDS 
      •    Physical layer including Ethernet, T1/T3, Cable, DSL, FiberChannel. 
      •  pplication transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, FTPs, HTTP, HTTPs, SMTP, SSH, LDAP, and Microsoft AD), and possess an understanding of how to support these applications / protocols when accessed through VPN and firewall appliances. 
    • Hardware experience including Cisco, Meraki, Juniper, Palo Alto, Fortinet products
    • Designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors and providers. 
    • The candidate must provide high level network design and implementation skills and combine technical intelligence with communication and presentation abilities. 
    • Candidate must be an individual contributor capable of self-directed work showing strong leadership and commutations skills and who is focused on driving the complete network project. Familiarity with virtualized environments include VMware, Azure, AWS.
    • Expert level certification (e.g CCIE, CCNP, CCDP) a plus.
       

    Education and Experience:

    Bachelor’s degree or equivalent from an accredited college or university in Information Management, Computer Science, Computer Systems Engineering, Business Administration, Mathematics, or a related field. 

     

    A minimum of 8-10 years of related experience in the implementation, management and maintenance of information technology infrastructure and IT systems including cloud architectures, server technologies, and communication technologies, LANs, WANs, telephone, voice, video and data communication systems.  

     

    Proven ability to work with diverse stakeholders, manage competing agendas and priorities, and translate complex information across internal and external audiences.  

     

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