IT Retail Systems / Applications Administrator will report to the Sr. Manager, IT Retail Systems and will be responsible for managing all aspects of retail software applications, including, but not limited to, production support, system and process enhancements, change/project management, and vendor management.
This role will ensure that Retail application enhancements, related process improvements, maintenance and production issues are completed and/or resolved in a timely manner, by working cross-functionally with the Retail IT Help Desk, software vendors and internal partners (e.g. IT App Dev, IT-BI, IT-RS, HRIS, Operations, etc.).
Retail Applications Production Support:
Retail Applications Administration:
Retail Applications Enhancement/Change Management
Retail Applications Process Improvements and documentation, e.g. store level account access request process improvements, password reset issue reduction, etc.
Retail Applications/Software Vendor Management